We are here to help you and your family with financial questions.
Please call on us if you would like:
- An explanation of your bill
- An explanation of what your insurance paid and what makes up the balance due
- An estimate for a procedure you or a family member may need
- To make payments (mailing address)
For your convenience, we encourage you to eMail your questions. You can expect a prompt response within two business days. This may save you from spending unnecessary time on the telephone.
If you have a question we can help you with, please contact billing at (954) 419-9778.
Any information you provide will be kept strictly confidential.
Follow the following links for more information:
Commonly Asked Questions
I paid my copay to my obstetrician. Why do I have to pay a copay to you also?We are specialists. If you have a specialist copay, that is separate from your OB copay.We are fee for service and do not fall under the global billing.
f I have paid/am paying my deductible to my OB, why does your office expect payment towards my deductible.Our office bills at the time that the service is rendered, while most OBs bill after your delivery. As a result your insurance information will not reflect that you have paid towards your deductible, resulting in our claims being denied. We therefore bill you and forward the payment information to your insurance company so they can apply the amount to your deductible.
When do I have to pay my bill?Payment is due at time of service.
Can you provide me an estimate for a certain procedure?Yes, but we will need the following information from you:
The name of the procedure.
Your name and correct mailing address.
Your insurance information.
Why did I receive a bill from both the hospital and the doctor?The hospital and the doctors bill separately for their services.
Does insurance cover my visitation?Maybe; please check with your insurance provider if you have adequate coverage.
Who can discuss my bills with you?Bills can only be discussed with the patient directly due to HIPAA regulations, unless there is a letter on file indicating otherwise.
Why did my insurance deny the claim?The most common reasons for denial of a claim.
The service you received was outside your plan’s network
The service you received was not covered under your plan.
You were not covered by your plan at the time of service.
You did not provide the correct insurance information at the time of service.
Why am I getting another bill when I already paid?The statement may have been mailed before the payment was posted to your account. Call us at (954) 419-9778 to verify. Please provide your account number if available, your name, date of service and your date of birth, and we will verify that the bill was paid.
What is this balance for?Please tell us the specific charge you are asking about. We will need your account number and the charge in question.
Can you fax me my bill at work?No. For confidentiality reasons, itemized bills cannot be faxed to your workplace. You may either, come into the office and pick up your itemized bill or we can mail it to you.
Can I come in and talk to you about my bill?Yes you can. Please call us first at (954) 255-5799 for an appointment to discuss your bill.
Will you send me an itemized bill?Yes. Please provide your account number if available, your name, the date you were seen, which doctor you saw at our offices, your date of birth and correct mailing address.
When was my insurance billed?To check the status of insurance billing, please call (954) 419-9778 or send an eMail to
eMail your questions:
Please send your billing inquiry by eMail to email@example.com which can save you time and allow you to communicate with us when it is most convenient for you. Expect a reply within two business days.
If you prefer, our mailing address is listed below along with our phone number and email address:
Central Medical Plaza
9750 NW 33rd Street,
Coral Springs, FL 33065